The car auction service is an electronic platform that allows users to participate in government and private car auctions. Users can browse available auctions, bid on displayed cars, and track their offers in real-time.
How do I access the auction service?
You can access the auction service through the SayaraTech mobile app or through the website. You must have a registered and activated account to participate in auctions.
What types of cars are available in auctions?
Auction cars vary between government cars, company cars, used cars, and damaged cars. Complete details about the condition and history of each car are displayed before the auction.
How do I register for the auction service?
To register for the auction service, you must first create an account in the SayaraTech app. Then, complete your profile information and activate the account. You will need to provide the required verification documents to participate in auctions.
What documents are required for registration?
To register for the auction service, you will need: a copy of your national ID or residence permit, proof of address, and in some cases, bank information for electronic payments. All documents must be valid.
Can I have multiple accounts?
No, only one account is allowed per user. The account must be linked to one mobile number and one ID number. Attempting to create multiple accounts may result in suspension of all accounts.
How does the bidding process work?
You can bid on a car by entering the amount you wish to pay. Your bid must be higher than the current bid by the specified minimum increment. You can track your bid status and view competing bids in real-time.
What happens if I win the auction?
If you win the auction, you will receive an immediate notification. You must complete the payment process within the specified period. After payment confirmation, you will receive car pickup details and required documents.
Can I cancel my bid after submitting it?
Once a bid is submitted, it cannot be cancelled. Please ensure the amount you are bidding before confirming. All bids are binding, and if you win the auction, you must complete the purchase.
Is there an automatic bidding feature?
Yes, you can activate the automatic bidding feature by setting the maximum amount you are willing to pay. The system will automatically bid on your behalf until reaching the specified maximum.
What payment methods are available?
We accept multiple payment methods including: credit and debit cards, bank transfer, and electronic payment through digital wallet. All transactions are secure and encrypted.
What is the required security deposit amount?
The required security deposit varies based on the car value and auction type. It is usually between 5% to 10% of the estimated car value. The deposit will be refunded if you do not win the auction or if you do not participate.
Are there any additional fees?
In addition to the winning bid price, there may be service fees (platform commission) and payment processing fees. All fees are clearly displayed before confirming your bid.
What is the payment deadline?
Payment must be completed within 24-48 hours of winning the auction (depending on auction terms). Failure to pay within the specified period may result in loss of the security deposit and account suspension.
Can I inspect the car before the auction?
Yes, a viewing period is provided before the auction starts where you can inspect the car in person. We also provide detailed inspection reports and high-quality images for each car on the platform.
How is the car delivered?
After payment confirmation, you can pick up the car from the location specified in the auction details. We also offer car delivery service to your location for an additional fee in some areas.
What documents will I receive upon delivery?
You will receive: purchase invoice, car ownership certificate (Istimara), inspection report, and any other documents related to the car. All documents must be verified before receiving the car.
Do you provide a warranty on the cars?
Cars displayed in auctions are sold in their current condition ("as is"). Some auctions may include a limited warranty depending on the seller. Warranty details (if any) are specified on the auction page.